Privacy Policy

This privacy policy explains how we collect, use, and protect your personal data when you use our online platform dedicated to providing step-by-step Swiss Travel Pass instructions for first-time visitors.

Information We Collect

We collect only the minimal personal data necessary to improve your experience and support your inquiries. This includes:

• Contact information you provide voluntarily, such as email addresses submitted through inquiries or newsletter sign-ups
• Usage data collected automatically through cookies and similar technologies to understand site performance and user preferences

How We Use Your Information

Your information helps us:

• Respond to your questions and provide customer support
• Improve and personalize the content and functionality of our site
• Comply with legal obligations and protect our legal interests

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site traffic and enhance user experience. You can manage cookie preferences through your browser settings. These technologies do not collect personally identifiable information beyond what you voluntarily provide.

Data Sharing and Third Parties

We do not sell or rent your personal data. We may share information with trusted service providers who assist in operating our platform under strict confidentiality. We also disclose data if required by Swiss law or to protect our rights.

Your Rights Under GDPR and Swiss Data Protection Law

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us via postal mail at the address below.

Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or loss.

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Contact Information

For any questions or requests related to your personal data or this privacy policy, please write to:

Changes to This Policy

We may update this privacy policy as needed to reflect changes in legal requirements or our practices. Updates will be posted on this page with an updated revision date.